Client Service Professional - Healthcare Focus
Core
Execute print and kitting orders, manage customer inquiries, and coordinate fulfillment for print and supply chain services.
Role type
Client Service Professional (Operations)
Builds
Print and kitting orders, distribution services
Domain
Print and packaging supply chain
Required skills
Order processing, customer communication, inventory management, data entry, quality review, process documentation, pricing/quote generation, conflict resolution
Preferred skills
Lead client meetings, mentor staff, drive process improvements
Technologies
MS Office, MAC word processing, spreadsheets, manufacturing systems
Responsibilities
Execute print/kitting/distribution orders, handle customer inquiries and disputes, translate requirements into manufacturing instructions, process change notices, manage inventory, perform quality reviews, coordinate corrections, generate quotes, lead corrective action processes
Seniority
Mid-level, individual contributor