Medizinische Fachangestellte / MFA (m/w/d) für den medizinischen Kundenservice
Core
Customer service specialist for a medical laboratory, serving sending practices, doctors, and patients with consultation, communication, and organization.
Role type
Medical administrative assistant (customer service)
Builds
Laboratory services and administrative processes for healthcare providers
Domain
Healthcare / Medical Laboratory
Deliverable
client delivery
Required skills
Medical knowledge, communication, organization, billing, German language proficiency, PC applications
Preferred skills
Administrative experience, medical environment experience, event organization support
Responsibilities
Telephone and written support for sending practices, doctors, and patients; Answering questions about examinations and results; Processing orders; Billing and accounting for practice and laboratory services; Coordinating inquiries with laboratory staff; Organizing and supporting events; Occasional support with medical tasks like blood draws
Seniority
Entry-level to Mid-level