Student Hub Team Leader
Core
Leading a team at the University of Auckland's Student Hub to provide in-person and online guidance, advice, and support for students navigating university systems, spaces, processes, study options, and enrolment.
Role type
Team Leader, Student Services
Builds
Student support services and guidance
Domain
Higher Education / Student Services
Deliverable
product features
Required skills
Team leadership, problem-solving, continuous improvement, communication, organization, strategic thinking
Preferred skills
Experience in change management
Responsibilities
Lead a team of staff, support students with enrolment and study options, navigate university systems, deliver high-quality in-person and online services
Seniority
Mid-level, hands-on IC