Receptionist
Core
Welcome guests, manage check-ins/check-outs, handle reservations, process payments, and resolve queries to ensure a smooth hotel stay.
Role type
Front-of-house receptionist
Builds
Guest arrival/departure processes, reservation bookings, payment transactions
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Customer service, payment processing, reservation management, guest communication, multitasking, shift flexibility
Responsibilities
Welcoming guests, managing arrivals and departures, handling reservations, processing payments, delivering exceptional service, supporting the team