Technicien support de proximité et Guichet IT N2 H/F
Based in France
Core
On-site IT helpdesk technician providing user support, incident management, and workstation setup for enterprise clients.
Role type
IT Helpdesk Technician (Level 2)
Builds
IT support services for enterprise clients
Domain
IT Support / Managed Services
Deliverable
client delivery
Required skills
Incident management, workstation setup, inventory management, user support, IT troubleshooting
Responsibilities
Welcome and assist users in person, manage and resolve IT incidents, perform workstation masterization, track administrative inventory