Réceptionniste (H/F) - Hôtel les Barmes de l'Ours
Core
Front desk receptionist responsible for guest check-in/out, billing, and providing information to ensure guest satisfaction at a ski resort hotel.
Role type
Front desk receptionist
Builds
Guest check-in/out processes, billing records, and guest information services
Domain
Hospitality / Ski resort
Deliverable
product features
Required skills
Guest relations, check-in/out procedures, billing and cash handling, internal communication, French (fluent), English (fluent)
Preferred skills
Protel system knowledge, second foreign language
Responsibilities
Handle physical and telephone guest reception, process individual and group check-ins/check-outs, update and follow up the Cardex, manage billing and cash collection, communicate with hotel services, adhere to internal procedures and quality standards