Assistant Manager - Reservations - Fairmont Mumbai and Roswyn, A Morgans Originals Hotel
Core
Oversee daily reservations operations, manage bookings and inventory across distribution channels, and support revenue optimization for a luxury hotel.
Role type
Assistant Manager - Reservations
Builds
Room inventory and booking allocations for Fairmont Mumbai and Roswyn hotels
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Reservation system management, rate code application, team supervision, revenue analysis, guest complaint handling, reporting
Preferred skills
Upselling techniques, staff training, SOP adherence
Responsibilities
Oversee daily reservations operations, monitor room availability and rates, coordinate with Front Office and Sales teams, assist in training reservation staff, handle complex and VIP bookings, prepare reservation reports
Seniority
Mid-level management, hands-on operational support