Manager Sénior Recouvrement H/F
Core
Senior manager responsible for operational oversight of a debt recovery team, ensuring performance targets are met for acquired portfolios and management mandates.
Role type
Senior management team lead (debt recovery)
Builds
Debt recovery operations and performance dashboards for financial institutions
Domain
Financial services / Debt recovery
Deliverable
dashboards & analysis
Required skills
Team management, KPI tracking, process improvement, performance analysis, stakeholder communication, recruitment, training
Preferred skills
Field experience, continuous improvement mindset
Responsibilities
Manage a team of ~10, compile and follow performance indicators, pilot activity organization and planning, analyze and communicate weekly/monthly results, support team development and coaching, participate in client follow-up committees, contribute to recruitment and onboarding.
Seniority
Senior, management level