Order to Cash Leader (f/m)
Core
Manage end-to-end Order-to-Cash processes, ensuring high-quality service delivery and driving operational excellence for a Business Services team.
Role type
Senior IC Order-to-Cash Leader
Builds
End-to-end Order-to-Cash operations and service delivery
Domain
Business Services / Shared Services / BPO
Required skills
Order-to-Cash process management, Invoicing, Credit Management, Accounts Receivable, Process improvement, Standardization, Transformation initiatives, Project coordination, Stakeholder management, People management, Leadership, Analytical decision-making, Microsoft Excel, ERP systems
Preferred skills
Microsoft Dynamics, Power BI, Automation tools, AI-driven process improvements, Additional European languages
Technologies
Microsoft Dynamics, Power BI, ERP systems
Responsibilities
Manage day-to-day Order-to-Cash operations and service delivery, Monitor KPIs and drive performance improvements, Ensure compliance with internal controls and quality standards, Drive process standardization and automation, Lead operational and transformation projects, Manage escalations and resolve complex business issues, Build strong partnerships with stakeholders across Europe, Prepare and present performance analyses, Lead, coach and develop a team of finance professionals, Support talent management and succession planning
Seniority
Senior, hands-on IC with team leadership
