FR - Réceptionniste (H/F/X) - IBIS LYON GERLAND RUE MERIEUX
Core
Front desk receptionist ensuring memorable guest experiences from arrival to departure, handling check-ins, reservations, and sales.
Role type
Front desk receptionist
Builds
Guest check-in/check-out, room assignments, and hotel service sales
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Guest relations, telephone handling, reservation management, sales, cash handling, room allocation, safety compliance, French, English
Preferred skills
FOLS software, commercial mindset, adaptability
Responsibilities
Manage guest arrivals and departures, handle phone calls and booking requests, sell hotel services and F&B, allocate rooms, process billing and cash, maintain workplace cleanliness, apply safety rules