Customer Connections Specialist
Core
Central point of contact for customers, retailers, and service providers requiring new electricity supply or distributed generation.
Role type
Customer Connections Specialist
Builds
New electricity supply connections and distributed generation setups
Domain
Utilities / Energy
Deliverable
client delivery
Required skills
Customer experience management, attention to detail, technical aptitude, problem-solving, administrative coordination, written communication, verbal communication
Responsibilities
Carry out assessments for connection requests, manage customer queries and issues, handle follow-ups throughout the request life cycle
Seniority
Individual Contributor