Embedded GSOC Supervisor
Core
Provide shift leadership and operational oversight for a 24/7 global security operations center, managing alarm response, dispatch, access control, CCTV monitoring, and incident management.
Role type
Security Operations Supervisor (GSOC)
Builds
Secure physical and digital environments for clients via real-time monitoring and incident response
Domain
Physical security / Security Operations Center (GSOC)
Required skills
Operational security, incident management, shift leadership, alarm response, dispatch coordination, access control, CCTV monitoring, emergency communications, quality assurance, report review, shift handover, coaching, mentoring, workforce scheduling
Preferred skills
Supervisory experience, mentoring experience, Bachelor's degree
Technologies
Alarm monitoring platforms, CCTV systems, access control systems, dispatch platforms
Responsibilities
Supervise daily shift activities and lead Operators; Review alarms, incidents, dispatches, and escalations; Support emergency response and incident coordination; Monitor CCTV, access control, and badge management; Review reports and logs for accuracy; Conduct shift handovers; Provide coaching and training; Support workforce scheduling; Act as shift lead during critical incidents
Seniority
Mid-level Supervisor