Learning & Development Manager
Core
Design and execute the annual Learning & Development strategy, training calendar, and compliance programs for a global hospitality group.
Role type
Learning & Development Manager
Builds
Training programs, Individual Development Plans (IDPs), and talent pipelines for hotel employees.
Domain
Hospitality / Human Resources
Required skills
Training needs analysis, training planning, facilitation, evaluation, budget management, vendor management, reporting, succession planning, coaching, mentorship
Preferred skills
Hospitality industry experience, hotel L&D role experience
Technologies
Digital learning platforms, webinars
Responsibilities
Develop and execute the annual L&D strategy and training calendar; Identify training needs through TNA, performance reviews, and audits; Coordinate induction programs for new hires; Conduct soft skills, customer service, leadership, and behavioral training; Support succession planning and talent pipeline development; Develop Individual Development Plans (IDPs) for high-potential employees; Ensure completion of mandatory compliance, hygiene, safety, and prevention trainings; Organize employee engagement activities and recognition programs.