Medizinische Fachangestellte / MFA (m/w/d) für den medizinischen Kundenservice
Core
Customer service specialist for a medical laboratory, serving clinics, doctors, and patients with consultation, order processing, and billing.
Role type
Medical administrative assistant (customer service)
Builds
Laboratory diagnostic services for external clinics and medical practices
Domain
Healthcare / Medical Laboratory
Deliverable
client delivery
Required skills
Medical knowledge, German language proficiency, PC applications, telephone communication, billing and invoicing, order processing, administrative coordination
Preferred skills
Customer service experience, medical background, self-organization, problem-solving
Responsibilities
Answering inquiries about tests and results, processing orders from clinics, billing laboratory services, coordinating with lab staff, handling administrative tasks, occasional support with blood draws
Seniority
Entry-level to Mid-level