Professional Services Consultant

Nexthink

Bengaluru, KA, inFull-time2026-11-05 → 2026-11-10

Hybrid

Core

Analyze and benchmark customer datasets to drive insights for ongoing IT operations and automation using Nexthink.

Role type

Senior Professional Services Consultant (IT Operations & Automation)

Builds

Actionable insights, automation opportunities, and optimized digital employee experiences for enterprise IT teams.

Domain

IT Operations, Digital Employee Experience (DEX), End-User Computing

Required skills

Data analysis, Technical consulting, IT operations, End-user computing, Automation, Nexthink product knowledge, Strategic planning, Service Level Management, Content creation, Cross-functional collaboration

Preferred skills

BE/BS in Computer Science or Engineering, Experience with transformation projects (Win11, O365), Advanced content building

Technologies

Nexthink, Windows 11, Office 365

Responsibilities

Analyze customer datasets to drive operational insights; Maintain Nexthink instances (upgrades, console health); Advise on Nexthink usage based on customer strategic plans; Provide actionable insights and automation opportunities; Collaborate with specialized teams for advanced content; Integrate Nexthink with existing solutions; Work against Service Levels (SLs).

Seniority

Senior, hands-on IC

About Nexthink

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 off