Founding IT Engineer
Core
Build the foundation for IT operations, support experience, and automations for a scaling AI-native automation platform.
Role type
Founding IT Engineer
Builds
Internal IT systems, support workflows, and automations for the company
Domain
Enterprise IT Operations & Automation
Required skills
IT operations, identity management, device management, networking fundamentals, automation scripting, compliance frameworks
Preferred skills
ITSM platforms, TypeScript/Go/Rust scripting, REST APIs, Infrastructure-as-code
Technologies
Okta, Entra ID, Jamf, Kandji, Google Workspace, Slack, 1Password, macOS, DNS, DHCP, VPN, Wi-Fi, SOC 2, ISO 27001
Responsibilities
Own day-to-day IT operations including onboarding/offboarding and troubleshooting; Build self-serve documentation and automate repetitive support work; Own identity and access systems including SSO and privileged access; Run and improve device management across macOS fleet; Administer core business systems; Standardize workplace technology and A/V stack; Partner with Security and Compliance; Automate using scripting and Serval workflows; Test new Serval capabilities internally
Seniority
Founding, hands-on IC