Rezervační pracovník (m/ž)
Core
Serve as the hotel's voice by managing guest reservations via phone, email, and online chat, ensuring accurate booking entries and coordinating with reception and sales to guarantee smooth operations.
Role type
Reservation Agent
Builds
Guest booking workflows and reservation data integrity
Domain
Hospitality / Hotel Operations
Required skills
Reservation system proficiency, data accuracy, client communication, sales coordination, Microsoft Office
Preferred skills
Hotel industry experience, multilingual communication
Technologies
Opera Cloud, Microsoft Office
Responsibilities
Handle guest inquiries via phone, email, and chat; input reservations accurately into the system; coordinate with reception and sales teams; maintain reservation data integrity.
Seniority
Entry-level to Junior