Nordic Support IT Consultant
Core
Provide high-level IT support and service to employees across Denmark, Sweden, Finland, Norway, and Iceland, including hardware/software troubleshooting, system optimization, and physical assistance.
Role type
Nordic Support IT Consultant
Builds
IT support services for Deloitte's Nordic end-users
Domain
Professional Services / IT Support
Deliverable
client delivery
Required skills
IT support experience, customer service, process documentation, knowledge sharing, Microsoft systems, Apple iOS systems, laptop/desktop/mobile device management, problem-solving
Preferred skills
Bachelor degree in IT, experience with diverse applications and systems, curiosity, eagerness to learn, strong communication skills
Technologies
Microsoft, Apple iOS
Responsibilities
Optimize and strengthen Deloitte systems and applications, assist with computer setup and software installation, support end-users via phone, ITSM, and physical inquiries, identify and diagnose hardware and software issues, develop process documentation and knowledge sharing, work with technical issues
