販売オペレーション変革責任者ー日立ルームエアコン「白くまくん」ー
Core
Designing and building the future sales and service operation model for the Hitachi room air conditioner 'Shirokumakun' business in Japan, transitioning from channel-based to direct sales/service.
Role type
Transformation Lead for Sales Operations & Service
Builds
Future operational model for sales, service, logistics, and customer support in Japan
Domain
Home appliances / HVAC / Sales Operations / Service Operations
Required skills
Sales operations leadership, Supply chain management (SCM), Service operations leadership, Cross-functional project leadership, Stakeholder management, Business process reengineering, Change management, SAP requirements definition, Digital transformation strategy
Preferred skills
SAP ECC or S/4HANA implementation, Order-to-Cash processes, Business process outsourcing (BPO) / SSC setup, Carve-out experience, Home appliance industry experience, Global project management, English business communication
Technologies
SAP ECC, SAP S/4HANA, AI, Digitalization tools
Responsibilities
Design future sales and service operation models, Lead business process reform across sales/service/logistics/support, Define requirements and coordinate with HQ for global SAP implementation, Drive cross-functional decision-making, Promote business automation and digitalization, Lead organizational setup and business readiness
Seniority
Senior, hands-on IC