Advisory Presales Solution Consultant, CRM Solutions
Core
Technical consultant developing and delivering CRM solutions during sales cycles to address customer business issues.
Role type
Senior IC presales solution consultant (CRM)
Builds
CRM solution demonstrations and proof of concepts on the ServiceNow platform
Domain
Customer Experience / CRM / Cloud Software
Deliverable
product features
Required skills
CRM solution design, product configuration, discovery workshops, competitive analysis, executive communication, territory management, RFP response
Preferred skills
AI integration experience, C-level relationship building, complex deal management
Technologies
ServiceNow platform
Responsibilities
Lead discovery workshops to determine customer challenges, deliver product demonstrations, configure demo environments, respond to RFPs, support marketing events, provide feedback to product management, share best practices with the team
Seniority
Senior, hands-on IC
