IT Operations Director
Core
Own global IT Operations for employee technology, service delivery, infrastructure, and business systems, ensuring high availability and driving automation.
Role type
Senior IC IT Operations Director
Builds
Global IT strategy, automation workflows, and resilient infrastructure
Domain
Technology Operations / Enterprise IT
Required skills
Global IT strategy, budget management, hands-on automation (APIs/scripting/AI agents), enterprise infrastructure management, incident response, supplier management
Preferred skills
Leading regional IT leaders, business partnership, resilience testing
Technologies
APIs, scripting, AI agents, cloud, datacentre
Responsibilities
Set global IT strategy, scorecard, budget and suppliers; Lead from the work on incidents and automations; Lead regional and functional IT leaders; Rebuild IT operations around automation and agents; Test backup and recovery; Sit on the Group Tech, Data & AI leadership team
Seniority
Senior, hands-on IC
