Partner Training Skills Manager
Core
Co-lead the SkillsFuture Queen Bee initiative to provide holistic learning and development support for driver, delivery, and merchant partners, while formulating training needs plans and driving outreach for SMEs in Food Services, eCommerce, and Retail.
Role type
Senior Learning & Development Manager (Skills Strategy & Implementation)
Builds
Bespoke skills and training solutions and interventions for Grab partners and SMEs
Domain
Human Capital Development / Skills Strategy / SME Support
Required skills
Training needs analysis, skills gap diagnosis, training program design, stakeholder management, research on industry landscape, facilitation, program evaluation
Preferred skills
Marketing, event management, consulting, creative design, F&B sector experience
Technologies
Skills Frameworks, SWDA resources
Responsibilities
Lead research on industry landscape and market trends to understand critical skills requirements; Diagnose skills gaps and identify success measurements; Formulate training needs plans and develop bespoke solutions; Build partnerships with SMEs and Grab partners; Develop and drive outreach and implementation plans; Manage relationships with multiple stakeholders; Evaluate effectiveness of training solutions.
Seniority
Senior, hands-on IC