Front Office Multi-Skilled Team Member
Core
Front desk team member managing check-in/out, guest inquiries, payments, and hotel sales in a fast-paced hotel environment.
Role type
Front Office Multi-Skilled Team Member
Builds
Guest check-in/out processes, payment records, and hotel service promotions
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Customer service, multitasking, financial transaction accuracy, phone communication, problem-solving, adaptability
Preferred skills
OPERA cloud system proficiency, hospitality industry experience, basic computer applications
Responsibilities
Greet guests, process payments, handle inquiries, promote hotel services, resolve guest concerns, maintain front desk area
Seniority
Part-time, entry-level