Senior Client Services Coordinator
Core
Senior Client Services Coordinator acting as client advocate and laboratory liaison to guide project completion from contact to final deliverables and invoicing.
Role type
Senior Client Services Coordinator
Builds
Client projects and business processes
Domain
Laboratory testing and certification
Deliverable
client delivery
Required skills
Technical chemistry knowledge, client dispute resolution, sampling troubleshooting, order management, invoicing review, project coordination
Preferred skills
Thought leadership, process enhancement
Responsibilities
Assist clients with method and equipment selection, resolve client disputes, troubleshoot sampling issues, enter supply orders, act as client liaison to laboratory, provide quotes and review invoice pricing
Seniority
Senior, hands-on IC