Coordinator, Client Service
Core
Coordinate client service operations by scheduling expert consultations, tracking projects, and qualifying subject-matter experts for Guidepoint's research teams.
Role type
Administrative Coordinator (Client Service)
Builds
Client consultation schedules and project tracking workflows
Domain
Professional services / Research coordination
Deliverable
product features
Required skills
Scheduling, project tracking, expert qualification, multi-stream coordination, follow-up management, ad-hoc request handling
Preferred skills
System organization, time management, multitasking, persuasion, independent work
Technologies
Planning tools, agendas
Responsibilities
Booking client consultations, tracking team projects, qualifying experts via questionnaire, coordinating with advisors and clients, maintaining consultation status, managing follow-ups and clarifications, assisting with ad-hoc requests
Seniority
Entry-level to Junior (1-3 years experience)