Director of Front Office - Limelight Mammoth - Housing & Relocation Available
Core
Leads Front Office operations (Front Desk, Concierge, Guest Services) to ensure seamless delivery of exceptional guest experiences and uphold brand standards.
Role type
Director of Front Office
Builds
Guest experiences and operational excellence for luxury/full-service hospitality properties
Domain
Hospitality / Hotel Management
Required skills
Strategic leadership, staff management and succession planning, financial acumen and budget control, operational compliance, emergency preparedness, bilingual communication (English/Spanish)
Preferred skills
Luxury hospitality experience, driver's license, advanced Microsoft Office proficiency
Technologies
Hotel management systems, Microsoft Office suite
Responsibilities
Provide strategic direction for front office operations, oversee staff performance and development, manage payroll and labor costs, partner with Finance for budgeting, lead emergency procedures, champion process improvement
Seniority
Director, strategic leadership & team management