Principal Technical Consultant-Federal
Core
Principal Technical Consultant designing and implementing integrations between ServiceNow and third-party platforms, with a focus on accelerating customer business outcomes and delivering transformative integration architectures supporting AI solutions.
Role type
Principal Technical Consultant (Integrations Specialist)
Builds
Integration architectures connecting ServiceNow with external software platforms, programs, and applications
Domain
Enterprise Software / SaaS / AI / Integration
Required skills
ServiceNow Integrations, REST/SOAP Web Services, Middleware, LDAP, SSO, JDBC, IDR, Remote Tables, Remote Process, ServiceNow AI (Virtual Agent, NLU, AI Search, Generative AI), ServiceNow Platform Development (Studio IDE, Flow Designer, APIs), Data Management, Database Design, Strong Javascript, Encryption, MID Servers, Orchestration
Preferred skills
Self Hosted implementations, Domain Separation, ServiceNow Predictive/Task Intelligence, Chat/Virtual Agent configuration
Technologies
ServiceNow, REST, SOAP, LDAP, SAML, JDBC, Studio IDE, Flow Designer, MID Server
Responsibilities
Design and implement integrations between ServiceNow and third-party systems; Develop solutions based on user requirements from workshops; Act as SME for complex integration and AI solution issues; Debug and advise on system errors and architecture issues; Ensure best practices in integration processes; Coordinate with developers to support overall project functionality.
Seniority
Principal, hands-on IC with thought leadership