Conseiller Clientèle Bouygues H/F
Core
Negotiate amicable debt recovery for a portfolio of delinquent clients by analyzing the nature of arrears and proposing tailored solutions.
Role type
Customer service representative (debt recovery)
Builds
Amicable debt resolution solutions for creditors and delinquent clients
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
negotiation, active listening, analysis, relationship management, organization
Responsibilities
Analyze the nature of client arrears; Negotiate with delinquent clients by phone; Meet commercial targets while respecting procedures.