Hôte/esse d'accueil polyvalent (F/H/NB)
Core
First point of contact for guests, managing reservations and ensuring a personalized welcome experience at a hotel.
Role type
Front Desk Agent / Receptionist
Builds
Guest welcome experience and reservation management
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Reservation management, telephone communication, guest relations, memory, teamwork, attention to detail
Responsibilities
Greeting guests, managing reservations, handling telephone inquiries, ensuring smooth service flow