Global Key Account Manager
Core
Drive strategic global revenue growth for multinational Corporate and MICE accounts by translating commercial priorities into measurable actions across hotels and regions.
Role type
Senior Global Key Account Manager (Hospitality/Travel)
Builds
Global account strategies, RFP responses, and multi-market revenue pipelines for high-value corporate clients.
Domain
Hospitality, Travel, MICE (Meetings, Incentives, Conferences, Exhibitions)
Required skills
Global account strategy, RFI/RFP leadership, MICE contracting, cross-regional execution, stakeholder management, commercial forecasting, loyalty program integration, sustainability/ESG strategy, digital workflow modernization, executive reporting
Preferred skills
Experience with TMC/agency workflows, dynamic pricing, LRA management, group block securing
Technologies
TMC systems, RFP platforms, CRM tools, data analytics platforms
Responsibilities
Own global strategy and performance for assigned multinational accounts; Lead end-to-end RFI/RFP cycles; Drive MICE commercial strategy and agency partnerships; Translate global strategy into regional execution; Deliver executive-level performance summaries and strategic briefs; Identify opportunities to modernize engagement through digital tools and data.
Seniority
Senior, hands-on IC