Automotive Service Advisor
Core
Lead the service department by supervising technicians, scheduling duties, managing parts inventory, and ensuring safety compliance while delivering an industry-leading customer experience.
Role type
Senior Service Advisor / Team Lead
Builds
Service department operations and customer satisfaction
Domain
Automotive retail / Service
Required skills
Team leadership, scheduling and assignment, performance evaluation, parts inventory management, safety compliance, customer relations, OSHA knowledge
Preferred skills
Fast-paced environment adaptability, mentoring, professional relationship building, business objective achievement
Technologies
OSHA regulations, safety equipment
Responsibilities
Supervise technicians and service personnel, plan and schedule duties, assign work, follow up on completion, coach teammates on operational issues, evaluate performance and productivity, manage parts inventory and outside purchases, ensure store safety and equipment compliance, conduct proper inspections
Seniority
Senior, hands-on IC