Rehabilitation Patient Liaison-Full-time Float Locations
Core
Front office specialist managing patient scheduling, registration, and clerical operations for Rehabilitation Services.
Role type
Front office patient access specialist
Builds
Patient appointment schedules and departmental workflow efficiency
Domain
Healthcare / Rehabilitation Services
Required skills
Front office experience, Computer literacy, EPIC scheduling and registration, Patient demographic management, Insurance and billing data entry, Cash and credit card payment processing, Work queue monitoring, Supply inventory management, Telephone communication, Critical thinking for prioritization
Preferred skills
None stated
Technologies
EPIC
Responsibilities
Greet staff and patients, answer department telephone calls, schedule and reschedule patient visits, manage department appointment reports in EPIC, obtain and update patient demographic and insurance information, collect cash and credit card payments, monitor rehabilitation work queues for authorization and new orders, manage therapist schedules and templates, coordinate with coding and patient accounts for billing, manage department supplies, assist with clinic setup and equipment maintenance, process invoices and purchase requests, manage faxing of documentation to insurance and physician offices.
Seniority
Entry-level to Mid-level