Temporary Front Office Manager
Core
Lead, train, and recognize the Front Office team to deliver exceptional, personalized guest service at a luxury hotel.
Role type
Temporary Front Office Manager
Builds
Guest experiences and operational efficiency for Fairmont Hotels & Resorts
Domain
Luxury Hospitality
Required skills
Front Office operations management, team leadership and training, scheduling and staffing, guest relations, adherence to service standards, safety compliance
Preferred skills
Luxury environment experience, supervisory experience, hospitality management degree/diploma
Responsibilities
Assist the Front Office in all aspects of the department, provide managerial support for Reception, Royal Service, Concierge, Guest Relations and Guest Services, ensure proper staffing and scheduling, communicate shift information via logs and meetings, train supervisors, assist guests with hotel facilities, follow department policies and safety procedures
Seniority
Manager, supervisory level