Tecnico Help Desk Senior
Core
Second-level IT support and workplace management for a high-fashion/luxury client.
Role type
Senior IT Workplace Support Technician
Builds
End-user computing environments and IT service delivery
Domain
IT Support / Workplace Management
Required skills
Windows OS, Microsoft 365, Active Directory, SCCM, Endpoint Management, Networking, Troubleshooting, Antivirus, Backup
Preferred skills
Azure
Technologies
Windows, Microsoft 365, Active Directory, SCCM, Azure
Responsibilities
Provide second-level technical support to users on-site and remotely; Install, configure, and replace PCs, notebooks, printers, and peripherals; Manage users, groups, and permissions via Active Directory; Support software distribution and endpoint management via SCCM; Perform hardware, software, and network troubleshooting; Support IT security activities including antivirus, backup, and data protection.
Seniority
Senior, hands-on IC