Agent de Réservation / conseiller de vente Loisirs, Congrès & Festivals
Core
Handle client calls, update online booking systems, and manage administrative files for luxury hotel reservations.
Role type
Reservation Agent
Builds
Hotel room bookings
Domain
Hospitality / Luxury Hotels
Required skills
English (fluent), computer literacy (Word, Excel), sales aptitude, telephone reception skills, listening, rigor, autonomy
Preferred skills
Italian language knowledge, OPERA software knowledge, hotel training background
Responsibilities
Answering client calls, updating online reservation systems, recording client information in kardex, discovering client needs and making commercial proposals, managing administrative files and follow-ups
Seniority
Junior to Mid-level