Cash Application Associate
Core
Monitor assigned customer accounts, process payments, resolve disputes, and manage cash reconciliation to minimize unapplied cash.
Role type
Cash Application Associate
Builds
Accurate cash application records and resolved payment discrepancies
Domain
Finance / Accounts Receivable
Required skills
Cash reconciliation, payment processing, dispute resolution, account management, invoicing, multi-bank account management
Preferred skills
Collections experience, Accounting experience, Cantonese language
Technologies
Portal sites, email, mail
Responsibilities
Monitor and maintain assigned customer accounts, record customer payment details for irregularities, request and support re-invoicing, provide customer service regarding collection issues, dispatch invoices, manage daily cash application of payments, perform cash reconciliation process