Recepcionist
On-site
Core
First point of contact for guests, managing check-ins/check-outs, billing accuracy, and providing local recommendations to ensure a memorable stay.
Role type
Front Office Receptionist
Builds
Guest arrival/departure processes, accurate billing records, and seamless front desk operations
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest relations, billing management, phone etiquette, local knowledge, teamwork, adaptability, positive attitude
Preferred skills
Opera PMS experience, multilingualism (Spanish, English, Catalan)
Responsibilities
Greet guests and manage check-in/check-out processes, handle billing inquiries and ensure accuracy, answer phones and sort guest requests, provide recommendations for local dining and entertainment, assist Front Office Manager with overbooking situations