ICT Meewerkstage MBO
Core
IT Helpdesk intern resolving store IT issues, providing phone support, and connecting the Netherlands office with the Denmark headquarters.
Role type
IT Helpdesk Intern (MBO level)
Builds
IT support services for retail stores
Domain
Retail / IT Support
Required skills
IT systems knowledge, technical support, ticketing systems, problem-solving, communication (Dutch/English)
Preferred skills
proactive, accurate, disciplined, structured, solution-oriented mindset
Responsibilities
Resolve store IT issues via ticketing system, provide phone support to colleagues, contribute to IT projects and process improvements, instruct end-users on system usage, connect Netherlands and Denmark offices, be available for acute store IT problems