Senior Specialist, O2C, Collections
Core
Manage day-to-day client collections for a defined project portfolio and execute standardized collection processes to drive efficiency and ensure compliance with service level agreements.
Role type
Senior Specialist, O2C, Collections
Builds
Collection processes and best practices for all billing types
Domain
Infrastructure consulting / Financial services
Required skills
Collections processes, Financial compliance (Sarbanes-Oxley), KPIs, SLAs, Billing types, Working capital management, Revenue recognition, Audit procedures
Preferred skills
English (business professional level), Training and knowledge transfer
Technologies
None stated
Responsibilities
Manage day-to-day client collections for a defined project portfolio, Execute standardized collection processes, Deliver key metrics to ensure compliance with SLAs, Interact with collection leaders regarding working capital management, Identify and escalate complex collection issues, Collaborate with accounting and legal to resolve billing disputes
Seniority
Senior, hands-on IC