Receptionist - contract for 24-hours
Core
Front-of-house receptionist managing guest arrivals, departures, reservations, billing, and switchboard operations to ensure a memorable guest experience.
Role type
Front-of-house receptionist (hotel)
Builds
Guest check-in/check-out processes, reservation bookings, and hotel revenue streams
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest registration and check-out, switchboard operation, billing and account monitoring, reservation management, upselling hotel facilities, security procedures
Preferred skills
Opera PMS system, additional languages
Responsibilities
Welcome guests and assist with registration/check-out, operate switchboard and handle messages, monitor guest accounts and charges, take reservations and event bookings, upsell hotel facilities, ensure security of keys and valuables, handle guest enquiries via email/phone/face-to-face