Learning and Enablement Specialist
Core
Design and deliver learning experiences, resources, and ongoing support for Financial Aid employees and leaders to ensure compliance and consistent performance of financial aid processes.
Role type
Learning and Enablement Specialist (Financial Aid)
Builds
Financial Aid learning experiences, training materials, job aids, process guides, and role-based resources
Domain
Higher Education / Financial Aid Operations
Required skills
Financial Aid operations expertise, Title IV regulations knowledge, Financial Aid systems proficiency, instructional design, facilitation, coaching, compliance focus, stakeholder partnership
Preferred skills
Training development experience, adult learning principles, learning technology experience, multi-campus support
Technologies
Financial Aid systems, AI-enabled knowledge solutions
Responsibilities
Deliver onboarding and role-specific training; Design and maintain learning materials and process guides; Serve as subject matter expert for Financial Aid processes; Identify knowledge gaps and recommend enablement solutions; Monitor employee questions and improve resources based on feedback
Seniority
Individual Contributor, Mid-Senior Level
