Service Manager - Cadillac of Las Vegas
Core
Lead and manage the service team (advisors and technicians) to maintain high performance, optimize efficiency, and drive profitability in an automotive dealership service department.
Role type
Service Manager
Builds
Service department operations and customer satisfaction
Domain
Automotive retail / Service management
Required skills
Team leadership, process optimization, KPI analysis, budget management, scheduling, compliance management, training and mentorship, conflict resolution, forecasting
Preferred skills
Cadillac/GM brand experience, OEM standards familiarity, automotive service management certifications
Technologies
Dealership management software
Responsibilities
Lead and manage the service team, Develop and implement service department processes, Monitor and analyze department KPIs, Provide training and mentorship, Oversee scheduling and labor management, Forecast department goals and manage budgets
Seniority
Mid-level manager
