Sales & Reservations Agent - Ski & Snowboard School - Winter 26-27
Core
Serve as the primary contact for guests to plan and book on-mountain experiences, selling lessons, lift tickets, and equipment rentals while ensuring a seamless guest journey.
Role type
Sales & Reservations Agent
Builds
Ski & Snowboard School products (lessons, lift tickets, season passes, rentals) and guest booking experiences
Domain
Hospitality / Ski Resort
Deliverable
product features
Required skills
Sales techniques (upselling, cross-selling), reservation management, guest service, English fluency, Microsoft Office proficiency, multitasking
Preferred skills
Prior experience in hospitality/resort sales, knowledge of additional languages, experience with sales targets
Technologies
Microsoft Office (Outlook, Word, Excel), internal reservation and point-of-sale systems
Responsibilities
Engage with guests to sell products and provide tailored recommendations, assist with reservations and answer inquiries, troubleshoot guest concerns, collaborate with internal teams for cross-departmental support
Seniority
Entry-level to Junior