Chef(fe) Hôtesse
Core
Supervise and brief the hostess team for each service, personally manage VIP arrivals and special requests, and coordinate guest flow with the Maître d'Hôtel and Chef Plagiste to ensure constant fluidity.
Role type
Senior hostess supervisor (luxury hotel/beach club)
Builds
Seamless guest arrival and departure experiences in a luxury hotel and beach club setting
Domain
Luxury hospitality, high-end hotel and beach club operations
Required skills
Team leadership, stress management in high-volume situations, reservation system mastery, room plan management, conflict resolution, impeccable presentation
Preferred skills
Third foreign language, proactive attitude, customer development focus
Responsibilities
Supervise and brief the hostess team, manage VIP arrivals and special requests, coordinate guest flow with Maître d'Hôtel and Chef Plagiste, handle delicate reception situations with tact, control the presentation of the reception post, report incidents to management, contribute to continuous improvement of reception procedures, create and follow room plans on 7Room, maintain links between the beach, Hôtel Majestic and concierge services, close and hand over the cash register according to financial procedures
Seniority
Mid-level (3-5 years experience)