Banking Operations Function Lead – Europe & SWIFT
Core
Lead Banking Operations across assigned European regions, managing banking partners to ensure reliable cross-border payment flows and minimize delays/failures.
Role type
Senior IC Banking Operations Function Lead
Builds
Cross-border payment infrastructure and partner performance standards for Wise's global money movement platform
Domain
Fintech / Cross-border payments / Banking Operations
Required skills
Banking and payments expertise, People leadership, Strategy and delivery, Data analysis and storytelling, Technical understanding, Judgement and problem-solving, Influence and stakeholder communication, Technology and AI
Preferred skills
Experience with SWIFT, European banking partners
Technologies
SQL, BI tools, APIs, automation tools
Responsibilities
Set regional Banking Operations strategy and roadmap; Co-lead global operating model and standards; Build and manage high-performing teams; Own critical partner escalations and incident recovery; Improve partner performance via data and SLAs; Influence roadmaps and launches with other teams; Manage risk and partner costs; Adopt technology and AI effectively
Seniority
Senior, hands-on IC with people management