Villa Concierge (Full-time)
Core
Connect villa guests to destination experiences (beaches, restaurants, cultural activities) and coordinate guest requests to ensure exceptional service.
Role type
Villa Concierge
Builds
Guest itineraries, bookings, and personalized service experiences
Domain
Luxury hospitality / Tourism
Deliverable
product features
Required skills
Guest request coordination, itinerary management, communication, computer skills (Microsoft Word, Excel, Opera/Fidelio), multi-tasking, detail orientation, local knowledge
Preferred skills
Luxury hotel experience, Les Clefs d'Or certification, Hospitality/Tourism degree
Technologies
Microsoft Word, Excel, Opera (Fidelio)
Responsibilities
Coordinate guest requests and track communications, assist with check-in/check-out, maintain accurate information flow, develop relationships with local partners, manage time efficiently, maintain safety standards, participate in sales promotions, provide personalized service
Seniority
Entry-level to Junior