Hôtesse H/F/X
Core
Front-of-house hostess/host responsible for client reception, reservation management, and ensuring smooth installation at a luxury hotel restaurant.
Role type
Front-of-house hostess/host (luxury hospitality)
Builds
Client welcome experience and reservation operations for a luxury hotel restaurant
Domain
Luxury hospitality / Fine dining
Deliverable
client delivery
Required skills
Reservation management, client reception, table setup, coat check management, hygiene compliance, customer complaint resolution, multitasking during peak hours
Preferred skills
Experience in fine dining or luxury hotels, international client service, additional languages
Technologies
Reservation software
Responsibilities
Handle reservations via phone and email, ensure restaurant readiness before opening, greet and seat guests, manage coat check, maintain cleanliness of station and surroundings, assist other services during peak times, update client lists, resolve guest complaints, control customer flow for turnover
Seniority
Junior to Mid-level, hands-on IC