Suggestion : Stage de fin d'études - Expérience client et performance commerciale par le digital
Core
Structuring knowledge and producing expertise on AI-driven customer experience, CRM, and digital sales transformation for industrial and energy leaders.
Role type
Intern (End of Studies) in Customer Experience & Digital Sales Consulting
Builds
Customer journey maps, AI agent implementations, CRM tool strategies, and service performance roadmaps for industrial clients.
Domain
Consulting / Industrial & Energy / Digital Transformation
Required skills
Customer journey design, AI/GenAI integration, CRM strategy, market benchmarking, stakeholder management, project scoping
Preferred skills
Agile methodologies, UX design, change management, data analysis
Technologies
CRM, Generative AI, IoT, Digital Portals, Omnichannel platforms
Responsibilities
Conduct market research on CRM solutions for industrial sectors; Design and optimize digital customer journeys; Assist in AI agent deployment for customer service; Participate in client consulting missions on sales and marketing transformation.
Seniority
Intern, End of Studies
