Head Host - Multisite
Core
Lead a team of hosts to create a culture of guest delight and recognition across multiple restaurant sites.
Role type
Senior hospitality operations manager (front of house)
Builds
Consistent guest experiences and operational efficiency in restaurant spaces
Domain
Hospitality / Fine Dining
Required skills
Team leadership, CRM bookings system management, table management, multi-site operations, guest experience design, conflict resolution, menu knowledge, shift scheduling, staff motivation
Preferred skills
Passion for hospitality, ability to inspire trust, adaptability, attention to detail
Technologies
CRM bookings systems
Responsibilities
Lead and motivate a team of hosts, manage daily and weekly restaurant bookings, collaborate with General Managers and Head Chefs, ensure high standards of guest experience, maintain accurate data in booking systems
Seniority
Senior, hands-on IC