Chargé de clientèle téléventes F/H
Core
Manage proactive relationships with professional restaurant clients to ensure delivery compliance, order recurrence, and exceptional service via phone, email, and in-person visits.
Role type
Senior Account Manager (Tele-sales & Field Operations)
Builds
Reliable supply chain delivery and order fulfillment for professional restaurants
Domain
Food distribution / B2B sales
Deliverable
client delivery
Required skills
proactive client relationship management, order tracking, cross-functional liaison, physical handling of heavy loads, operation of material handling equipment, MS Office proficiency, digital tools familiarity
Preferred skills
experience in off-premise catering sector, strong interpersonal skills, field operations mindset
Responsibilities
Ensure solid and lasting client relationships, contribute to customer satisfaction feedback, identify growth opportunities, meticulously track interactions across all channels, liaise between stakeholders (Supply Chain, Halls, Delivery, Sales force), handle heavy loads and operate material handling equipment
Seniority
Mid-level, hands-on IC